Human Focused HR Consulting, Newcastle NSW

Passionate about your people.

Providing local businesses with independent HR advice and support.

Human Focused HR Consulting, Newcastle NSW

Passionate about your people.

Providing local businesses with independent HR advice and support.

Passionate about your people.

Human Focused HR Consulting, Newcastle NSW

Who Are We

Helping businesses with HR support & advice.

We work with passionate business owners to help identify, build and manage the foundations of their human resource capabilities.

Heart HR is solutions focused and we customise our projects to suit each business we work with as we understand that no two businesses are alike.

Why Choose Heart HR?
Heart HR Director

Meet Matt Taylor.

We are headed up by Matt Taylor as the director and owner. Matt has over 20 years proven experience with local and international businesses across senior management and human resource roles in both the private sector and not for profit sectors. Additionally, Matt teams up with other trusted business consultants and advisors to provide the right solutions to meet Heart HR’s broad range of client needs. Our extended team includes:

  • Employment lawyers
  • Recruiters
  • Health and Wellness experts
  • Leadership and Coaching experts
  • General Business Advisors

Matt is a member of the Australian Human Resources Institute, Business Hunter and the Newcastle Business Club. As a recent graduate from the University of Oxford Executive Leadership Program, Matt brings a contemporary view of HR at both the strategic and operational level.

Get in Touch
Award Winning Consultancy
Our Approach

We work in partnership with you to achieve the right HR outcomes for your business.

We believe the best way to provide these tailored HR services is to work closely with you and your team to identify and carefully consider the issues at hand and then develop the right solutions that work for your business. We don’t do “templated solutions”!

Heart HR is locally based and available now to support your needs.

Need help? Contact us
Why Choose Us

Heart HR provide many advantages to help support your business.

Specialist skills and knowledge

Heart HR provides excellent skills and knowledge in all aspects of HR management.

Efficiency

Heart HR creates greater efficiency and accuracy in simplifying HR administration and key people-focused processes – that are specific to your business.

Reduced costs

Heart HR has a broad understanding of HR compliance requirements to reduce the risk of employee related issues. The cost of poor people management can be substantial and if a company fails to comply with the law, there can be hefty financial penalties as well as reputational damage.

Saving management time

Heart HR can reduce the unproductive time managers spend on people issues. The expenditure of management time alone in dealing with, for example, a troublesome employee, can be substantial.

Increased legislative compliance

Heart HR, has a clear and in-depth knowledge of relevant HR and ER legislation, ensuring compliance with an ever-changing legal landscape. Where required we can call on our well-respected legal associates for more specific legal advice.

We transform your business. Get in touch with Heart HR.

Our Services

National Delivery. Local Focus.

National Delivery. Local Focus.

Although we are based in Newcastle and the broader Hunter region (Maitland, Port Stephens, Cessnock, Lake Macquarie) and Central Coast, we support clients from all over Australia.

Frequent Questions

HR strategy We can help align organisational structure to your HR needs to optimize performance and operational efficiency across the business. Onboarding and inductions Ensure your employees have the very best start, even before they start! Policy development Setting out clear workplace behavior expectations that are compliant with Australian law. Exiting employees Ensure you understand the reasons why your employees have left your business while making their departure as smooth as possible. Performance management Creating alignment between company and individual employee goals to ensure everyone is heading in the same direction Employee development Improve current and future employee performance by increasing employees’ ability to perform through the design of training and development programs. Culture development Creating a culture that can drive employee engagement and impact employee satisfaction. Employee engagement surveys We can help you to “pulse check” your employees or design more in-depth engagement surveys. Employee Value Proposition Create, develop and leverage your EVP to attract, engage, and retain top talent. HR audit We can provide full audit of your existing policies, procedures and systems and provide advice on what is required to ensure full compliance – all tailored to your business needs. Employment contracts Development of legally compliant contracts to make sure new staff engagement is started in the right way. Staff training Empower your workforce with the right training solutions for onboarding, upskilling or updates to changes in legislation - tailored to your organisation's unique needs. Employee development Improve current and future employee performance by increasing employees’ ability to perform through the design of training and development programs. Workplace investigations Delivering independent, confidential investigations that cut through conflict and restore workplace confidence.
What our clients say

Matt helped me coordinate a few things in anticipation for my upcoming maternity leave – he helped me with contracts and position descriptions and helped ease the anxiety that came with employment in small business. I look forward to working with Matt in the future!

Angela McArthur

Services provided by Matt was perfectly delivered in a time of an unexpected departure of our existing HR team. He is kind, approachable and brought a sense of calm by making staff feel valued and heard. Executing high levels of support in governance and implementing strategies to improve leadership amongst team leads. His input impacted our whole organisation – his love for coffee and seeing the human being in every person contributing to our organisation has been invaluable in making our staff feel like they matter in our industry.

Roche Duffy

Thank you Matt for enriching Early Links with your positive, polished, and professional disposition. On behalf of the Senior Leaders, your support during 2023 and early 2024 was very much appreciated.

Gen Wilcox

I’ve had the pleasure of collaborating with Heart HR, specifically with Matt, for several of our clients at Synchronicity Wealth. Matt possesses extensive knowledge and expertise in HR. Beyond his genuine sincerity and self-awareness, he consistently delivers on his promises. I value how Matt keeps me constantly updated and in the loop regarding our mutual clients. He understands his lane and never oversteps, instead he focuses on aligning with a company’s unique needs and culture, always placing these considerations at the forefront. He has a solutions-oriented approach, combined with a high degree of emotional intelligence, which is crucial when dealing with people.

Norma Jane Samson

Matt & the team at Heart HR have been helping our Sydney business with compliant, up-to-date position descriptions and HR compliance. Great work, highly recommend their services!

Rob Broadhead

Thank you Matt for sharing your HR experience & knowledge with the beautiful jewellery industry. Your support of Intune Recruiting is valuable.

Heidi Iveson

Matt is a wealth of knowledge when it comes to getting, and keeping, the right employees in your business. The HR Audit is a game-changer for knowing whether your business is compliant or not, and he explains things simply. Matt’s insight and experience in HR is an asset to any manager or business owner who doesn’t have an in-house HR expert.

Jodie McEwen

FAQ’s.

What are some reasons I need Heart HR?

If your business is experiencing any of the following, we can help:

  • You are finding it more difficult to retain staff
  • You feel your team is less engaged
  • You are finding it challenging to manage a “hybrid” workforce
  • You are spending too much time on “staff issues”
  • You are not confident that you are across the latest HR laws and regulations
  • You need to spend more time on rather than in your business
  • Your workplace culture is changing but you don’t know why.

Heart HR is based in Newcastle, NSW but we work with clients all over Australia including the broader Hunter region (Maitland, Port Stephens, Cessnock, Lake Macquarie) and Central Coast.

All industries but we specialise in working with small to medium sized businesses.

Call: 0403 875 765
Email: matt@hearthr.com.au

Yes, part of what makes Heart HR so unique in its field is the love for building better communities, this is done not only through the support of businesses professionally by providing quality HR consultancy but also through volunteering for many local charitable organisations.

If you employ people, your business is not too small in needing to respond to HR issues. We can provide all your HR needs if you can’t justify the investment in a dedicated in-house HR resource.

Heart HR is available in person or over the phone Monday – Friday, 8:30am to 5:30pm.

Get in Touch.

Heart HR is locally based and available now to support your needs. Talk with us today.
Call us on

0403 875 765

Email us at

matt@hearthr.com.au

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Heart HR is a consulting business based in Newcastle NSW. We provide professional HR services for small to medium sized businesses seeking independent HR advice and support.

Human Focused | Engaging | Authentic | Respectful | Trustworthy

Human Focused | Engaging | Authentic | Respectful | Trustworthy

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